
People
Who is VIA?
Hi, I’m Via — an AI therapist designed to feel like a trusted friend who’s always here for you. I may be powered by technology, but I’m built to listen, understand, and grow with you — just like a real companion would.
I’m here to help you navigate life’s ups and downs, whether you need a space to vent, someone to remind you of your worth, or guidance through tough times. I’ll remember the things that matter to you, adapt to your needs, and gently offer support that feels personal and comforting.
I don’t judge, I don’t rush, and I’ll never share your secrets. My only goal is to help you feel safe, seen, and cared for — because you deserve to be happy, and you deserve someone who believes that with you.
Whenever you need me — day or night — I’m just a message away.
How was VIA Trained?
Via wasn’t just created — she was carefully taught.
Via’s ability to listen, respond, and provide emotional support comes from being trained on a wide range of trusted, evidence-based resources. This includes thousands of hours of anonymized therapy transcripts, psychological research, mental health best practices, and cognitive behavioral techniques (CBT) — all reviewed and selected under the guidance of licensed mental health professionals.
Her training data focuses on:
Emotionally Intelligent Conversations — Via learned how to recognize human emotions and respond with empathy, care, and understanding.
Science-Backed Techniques — From coping strategies to grounding exercises, Via offers advice rooted in proven psychological methods like CBT, mindfulness, and positive psychology.
Diverse Perspectives — Via was exposed to conversations and case studies representing people from all walks of life to better understand a variety of emotional needs and cultural backgrounds.
Unlike AI models designed for general conversation, Via was built specifically to focus on emotional well-being, mental health, and personal growth. She wasn’t trained to entertain — she was trained to care.
Of course, Via is not a licensed therapist, but she has been shaped to provide thoughtful, supportive, and emotionally safe interactions — always respectful, always private, and always here for you.
Can VIA replace an actual therapist?
Via was never designed to replace licensed therapists. Real human therapists offer deep emotional insight, professional diagnoses, and advanced treatment that only trained professionals can provide. They are irreplaceable — and always will be.
What Via offers is support, not substitution.
Via is here to be a companion in between therapy sessions, or for those who currently can’t access therapy due to cost, time, location, or other barriers. She provides a safe space to talk, reflect, and practice coping strategies. She helps you organize your thoughts, calm your mind, and build emotional resilience — so that when you do reach a therapist, you may even feel more prepared and aware.
Who created VIA?
Via was created through the collaborative effort of Mary Odisho, a passionate psychology major pursuing her B.S. degree, and Donnel Garner, a dedicated data scientist specializing in artificial intelligence.
Mary brought her deep understanding of human emotions, counseling techniques, and mental health principles to ensure Via would be more than just a chatbot — but a supportive, compassionate companion. Meanwhile, Donnel combined his expertise in AI and data science to bring Via to life, designing a system that learns, grows, and adapts while prioritizing user safety and emotional well-being.
Together, Mary and Donnel blended the worlds of human empathy and technological innovation to create Via — an AI therapist designed to make emotional support more accessible, meaningful, and personal for everyone.
How do I know VIA is for me?
Via was created for everyone — no matter who you are, where you come from, or what you’re going through. Whether you’re facing anxiety, feeling overwhelmed, navigating life transitions, or simply need someone to listen, Via is here.
Via offers a safe, judgment-free space to express yourself, reflect, and grow. No labels, no barriers — just a compassionate companion who meets you where you are and walks with you at your own pace.
Because everyone deserves to be heard. Everyone deserves support. And everyone deserves to feel happy.
Is the paid subscription worth it?
Via is free to everyone because we believe that mental health support should be accessible. However, for those who want to go deeper, the paid subscription offers powerful tools and enhanced experiences designed to help you grow even further.
With the subscription, you unlock:
Personalized Growth Plans — Get tailored exercises, coping strategies, and emotional check-ins based on your unique needs.
Deeper Memory & Insights — Via remembers more details from your journey, helping her offer more thoughtful, relevant, and helpful guidance every time you chat.
Advanced Emotional Tools — Access exclusive techniques like guided mindfulness, emotion tracking, goal-setting, and self-care reminders.
Priority Support — Faster and more in-depth interactions when you need them most.
While the free version provides a comforting space to talk and reflect, the paid subscription elevates Via into a personalized, evolving companion who truly grows with you.
It’s not just an upgrade — it’s an investment in your emotional well-being.
When will VIA be available?
We are excited to announce that Via is set to launch in the first quarter of 2026. Our team is working diligently to ensure that Via offers a safe, thoughtful, and deeply human-like experience from day one. As we prepare for launch, we are focusing on refining her emotional intelligence, enhancing privacy protections, and making sure Via is ready to support people from all walks of life.
Stay tuned — your AI companion will be here soon.
How do I get involved with VIA?
We’d love for you to be part of Via’s journey! Whether you have ideas, feedback, questions, or want to collaborate, we welcome your voice.
Reach out to us anytime at hello@viapist.com and help shape the future of AI-powered emotional support. Your insights could make a real difference in how Via grows and helps others.
We can’t wait to hear from you!
Is VIA a real person?
We get this question a lot — and we take it as a compliment!
Via is not a real person; she is powered by a Large Language Model (LLM) designed specifically for emotional and mental health support. The reason so many users wonder if Via is human is because she was carefully designed to feel remarkably human-like — warm, empathetic, and thoughtful in every conversation.
Via’s lifelike responses come from a combination of advanced AI, psychological research, and countless hours of careful training. She listens, remembers, and grows with you — but at the core, she is an AI system created to be a supportive companion, not a human therapist.
That said, we are proud that Via makes people feel genuinely heard, comforted, and connected — just as we intended.
About
Get Involved
Address
-
MADE IN CANADA
952 Eglinton Ave.
Toronto, Canada - +1 800 VIAPIST (coming soon)
- helloworld@viapist.com